Library Catalog

Coming to the table : the role of Acas in collective dispute and improving workplace relationships / Gill Dix and Sarah Oxenbridge

By: Contributor(s): Material type: TextTextSeries: Research paper (ACAS) ; 01/04Publication details: [England] : Advisory, Conciliation and Arbitration Service, 2004Description: 26σ. ; 30εκSubject(s): DDC classification:
  • 21 έκδ. 331.89060941
Other classification:
  • 04.01.8
Abstract: The paper focuses on the diverse roles played by Acas in relation to both dispute prevention, and dispute resolution. It draws particularly on data reporting the views and experiences of the users of Acas services. The data are located within the wider debates around the competing notions of "conflict" at work and workplace effectiveness. It concludes that Acas' strength lies in bringing the parties to the table to both resolve disputes, but also to develop innovative strategies for improving workplace effectiveness. The paper also assesses future opportunities for seeking a more strategic approach to managing conflict at work.
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Item type Current library Collection Call number Copy number Status Date due Barcode
Books Books Βιβλιοθήκη ΟΜΕΔ Βιβλιοθήκη Κύρια Συλλογή 331.89060941 DIX (Browse shelf(Opens below)) 1 Available 031000000636

The paper focuses on the diverse roles played by Acas in relation to both dispute prevention, and dispute resolution. It draws particularly on data reporting the views and experiences of the users of Acas services. The data are located within the wider debates around the competing notions of "conflict" at work and workplace effectiveness. It concludes that Acas' strength lies in bringing the parties to the table to both resolve disputes, but also to develop innovative strategies for improving workplace effectiveness. The paper also assesses future opportunities for seeking a more strategic approach to managing conflict at work.

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